General

Changing your Shipping Address (Gamefound)
Hey Mythwind/Stonesaga backer!  We hope you're doing fantastic!  Your support on this project means the world to us.  Mythwind wouldn't have e...
Tue, 25 Jul, 2023 at 9:19 PM
Refunds of Kickstarter Pledges
TL;DR - Refunds are available up until just prior to fulfillment.  The Kickstarter portion of refunds are processed with an 8% reduction due to non-refun...
Fri, 6 Oct, 2023 at 9:08 PM
Refunds of Late Pledges (Gamefound)
TL;DR - Refunds are available up until just prior to fulfillment.  Any refunds for late pledges in the Pledge Manager (Gamefound) are refunded 100% via Stri...
Fri, 6 Oct, 2023 at 9:03 PM
When will my game be arriving?
When we prepare to launch a new campaign on Kickstarter, our estimated delivery date always includes a buffer.  Keep in mind that this date is only an es...
Tue, 4 Apr, 2023 at 11:22 PM
Open Owl Damaged and Missing Parts Policy
We want every one of our backers to receive complete games in pristine condition.  We care about our backers and our community and we do everything that we ...
Mon, 4 Dec, 2023 at 11:15 AM
Replacement Parts Request
If your English-language edition of an Open Owl Studios game is missing or has any damaged gameplay components, please submit a request here!  We'll ...
Mon, 4 Dec, 2023 at 11:15 AM